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Insane Inflatable 5K Customer Support Center

Edit Your Existing Registration

Commonly Asked:

How Do I Confirm My Start Time?

Log into your account at myevents.active.com and select “view my registration”.

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Can I Transfer My Registration To Another Wave Time?

You can transfer to another wave time by logging into your account at myevents.active.com and selecting “change event category”. The wave time must be open to transfer into it. Please note there will be a fee incurred for all wave changes.

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Can I Transfer My Registration To Another Participant?

You can transfer to another participant by logging into your account at myevents.active.com and selecting “transfer registration to another athlete”. This will send an email invitation to the new runner. They will be responsible for paying for the registration at the full current registration price. Once they accept the invitation and enter payment information, the original runner will be fully refunded their original entry fee, minus a $5 transfer fee.

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If I Create A Team Does It Guarantee All Members Will Start Together?

Creating a team does not ensure members will have the same start time. All members must complete registration prior to the start time closing. In order to guarantee that all members will start together, we highly recommend registering early before waves start to fill up. Please note that after a wave fills up, there are a very limited number of "All Access Passes" for sale that will grant a registrant entry into a wave of their choice, even if it is full.

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What Is Included With Registration?

Your registration includes your bib number, wristband with corresponding start time, finishers t-shirt and a medal. Please note that medals are not given to Junior Bouncers.

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Can I Get A Refund?

Per our registration policy, we do not issue refunds under any circumstances. We recommend you transfer your registration to another participant by logging into your account at myevents.active.com and selecting “transfer registration to another athlete”. This will send an email invitation to the new runner. They will be responsible for paying for the registration at the full current registration price. Once they accept the invitation and enter payment information, the original runner will be fully refunded their original entry fee, minus a $5 transfer fee.

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Is There A Weight Limit On The Obstacles?

No, there is no weight limit on our obstacles.

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What Are My Options Now That A Wave Time Has Closed?

You can purchase our "All Access Pass". These passes are $100 and allow you to run in any wave time, even if it’s closed. There are a very limited number of these passes available for each event.

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Can I skip An Obstacle?

Absolutely. If at any time you feel uncomfortable completing any of the obstacles, just walk around it.

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How Do I Send Prepaid Invitations?

You can send prepaid invitations by logging into your account at myevents.active.com and selecting “Invite prepaid team members”. This will send a link via email for participants to sign up. They will be responsible for entering their personal information, signing the waiver and paying the $3.50 insurance fee. NOTE: Runners cannot participate at the event without accepting and completing the necessary steps in the prepaid invitation.

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It appears that you already have an account created within our VIP network of sites on . To keep your points and personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

It appears that you already have an account on this site associated with . To connect your existing account with your Facebook account, just click on the account activation button below. You will maintain your existing profile and VIP program points. After you do this, you will be able to always log in to http://insaneinflatable5k.com using your Facebook account.

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Register on Insane Inflatable 5K quickly by logging in with your Facebook account. It's just as secure, and no password to remember!

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Register on Insane Inflatable 5K quickly by logging in with your Facebook account. It's just as secure, and no password to remember!