Insane Inflatable Frequently Asked Questions
Where is packet pick-up?
Packet pick-up will be available on race day, and in some markets, on Friday at sponsored locations. On event day, we start packet pick-up one hour prior to the start of the first wave of the day. Your packet will include your race bib (needed to enter the starting line corral) and safety pins to secure it to the front of your shirt.
Picking up for a friend? For legal and liability reasons, packets may not be picked up by anyone but the participant.
Is the race timed?
No, the race and its participants do not get timed. Trust us, there are plenty of events out there that offer timing and that’s cool. We’re solely about having an INSANE time on the course. In fact you’ll probably spend a good amount of time on some of the obstacles just having fun because you’ve never seen anything like it. That’s cool with us – enjoy yourself and don’t feel like you’re rushed. If you want to breeze through, good luck!
What is the refund policy?
Unfortunately, we do not offer refunds under any circumstances, nor do we allow deferrals to a future event. We do allow you to transfer your registration to another person. (Please note that there is a $5 service fee for all transfers.) To transfer your registration to another person, please go to your REGISTRATION page.
What is the registration transfer policy?
We do not offer refunds, but we do allow you to transfer your registration to another person. (Please note there is a $5 service fee for all transfers.) To transfer your registration to another person, please visit your REGISTRATION page.
What is the deferral policy?
Unfortunately we do not allow you to defer your registration to a future Insane Inflatable 5K event. We do allow you to transfer your registration to another person. (Please note that there is a $5 service fee for all transfers.) To transfer your registration to another person, please visit your REGISTRATION page.
What if I pre-purchased a photography package?
The Insane Inflatable 5k has partnered with Oz Sports Photography to photograph you as you make your way through the course. A link will be sent to you on the Wednesday after your event. From there you will be able to search by your bib number and/or wave times for your pictures.
- For just $25 per person, you will receive unlimited digital downloads of all of your images from the event. You will receive an email with a link to a private online gallery five days after the event, from which you can download, print, email and share your photos as often as you like
- This special offer is 45% off the post-race price and can only be purchased online until Tuesday (11:59p EST) after the event.
Do participants have to compete all obstacles?
Participants are not obligated to attempt or complete any obstacle. If participants are not comfortable attempting, or able to complete any type of obstacle, they may go around it.
What are the event rules and guidelines?
To participate in the Insane Inflatable 5K, you must be age 12 or older on the day of the event (For adult course).
You may be escorted from the event premises for violating any of the event rules and guidelines.
You must exhibit appropriate behavior at all times and obey all local, state and federal civil and criminal laws. You must obey posted rules and warnings, follow any instructions or directions given by staff, representatives of the event, volunteers or medical personnel, and abide by any decisions regarding your ability to safely attend the event.
You may be dismissed from the event if your behavior endangers the safety or negatively affects the event or any person, facility or property.
You must be 21 or older to consume alcoholic beverages at the event. If you do consume alcoholic beverages at the event, you agree to do so responsibly.
You must not consume alcoholic beverages or illegal substances prior to the event that may inhibit your mental or physical ability to safely complete the course.
You must not bring weapons, fireworks, illegal substances, merchandise for sale or pets (except service animals) to the event. Event attendees understand that they and their belongings may be searched by security personnel upon entrance into the event. If event attendees elect not to consent to these searches, they may be denied entry and escorted from the event.
Wheeled baby strollers or any other wheeled means of conveyance are not allowed on the event course.
You agree that you have no medical condition that would make participating in the event more hazardous to your health and well being.
You recognize and acknowledge that there are hazards and risk of injury or illness to event participants, volunteers and attendees and you freely and voluntarily assume the full risk of death, bodily injury, illness or property damage that you may sustain, however caused and whether by negligence or otherwise.
You agree to indemnify Insane Inflatable 5K and Townsquare Media from all claims caused in whole or in part by your negligent or intentional acts or omissions.
You are responsible for your own personal safety. If you feel dizzy, faint or are otherwise sick or injured, immediately seek assistance at the medical tent.
You are solely responsible for any personal items or property that is lost, damaged or stolen at the event.
You consent to the use of image in photographs, motion picture or recordings taken at the event for the use in advertising, promotion or marketing.
You assign all rights in any photographs or video recordings you take at the event and are granted a limited, non-exclusive license to use such images for non-commercial purposes only.
- Insane Inflatable 5K and Townsquare Media reserve the right to suspend or cancel any event for safety reasons, weather conditions or “acts of God” that may prohibit a safe event. If such cancellation occurs, there will be no refund of your registration fee and all efforts will be made to reschedule the event for a later date.